Our Terms of Service
Last updated: 26 January 2026
Privacy & Cookies Policy
At Creative Conscious Mind, your privacy matters. We believe care, trust, and respect extend to how personal information is handled, stored, and used. On this page we aim to explains what information we collect, why we collect it, and how we protect it, what to expect from our website and how to contact us at all times.
1. What Information We Collect
We may collect limited personal information when you choose to interact with us, such as:
Your name and email address when you sign up for printables, newsletters, or memberships
Account details required to provide access to our content and community
Optional information you share when contacting us directly
We only collect what is necessary to deliver our practices, services, and communications with care.
2. How We Use Your Information
Your information is used solely to:
Deliver requested printables, lessons, or membership access
Send relevant updates, reminders, or communications you have opted into
Respond to messages or support requests
Improve the quality and experience of our offerings
We do not sell, rent, or trade your personal information.
3. Email Communication
If you choose to subscribe, you may receive emails related to:
practice delivery
lesson reminders
community updates
offerings aligned with Creative Conscious Mind
You may unsubscribe at any time using the link provided in our emails. Your choice will always be respected.
4. Cookies & Website Data
Our website may use cookies and similar technologies to:
ensure the site functions correctly
understand how visitors use our pages
improve usability and performance
Cookies do not collect personally identifiable information unless you choose to provide it.
You can manage or disable cookies through your browser settings at any time.
5. Third-Party Services
We may use trusted third-party platforms to help deliver our services, such as:
email delivery systems
membership and content platforms
website analytics tools
These providers are required to handle your data responsibly and in line with applicable privacy standards.
6. Data Protection & Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. While no system can guarantee absolute security, care and discretion guide how data is handled.
7. Your Rights
Depending on your location, you may have the right to:
access your personal data
request corrections or deletion
withdraw consent for communications
You can contact us at any time to make a request.
8. Contact
If you have questions about any of our Policies or how your information is handled, please reach out to:
Creative Conscious Mind
📧 tanya@creativeconsciousmind.org
A Final Note
This space exists to support mindful creativity, reflection, and wellbeing.
Your information is treated with the same respect we extend to the practice itself.
Shipping & Returns Policy
9. Digital Products
Most offerings at Creative Conscious Mind are digital.
Digital products, including printables and downloadable resources, are delivered electronically
No physical shipping is required for digital items
Access details are provided at the time of purchase or via email
If you experience any issues accessing a digital product, please contact us and we’ll be happy to help.
10. Physical Products (When Available)
From time to time, we may offer physical items such as printed materials or creative tools.
When physical products are available:
Orders are typically processed within 3–7 business days
Shipping times vary depending on destination and postal service
Estimated delivery times will be provided at checkout where possible
Please note that delivery times are estimates and may be affected by postal delays outside our control.
11. Shipping Locations
We currently ship to select regions as listed at checkout.
If shipping is unavailable to your location, this will be clearly indicated before purchase.
12. Shipping Costs
Shipping costs for physical products are calculated at checkout based on:
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destination
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package size and weight
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shipping method selected
Any applicable shipping fees will be shown before payment is completed.
13. Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the product or shipping price.
14. Lost or Delayed Shipments
While we take care in packaging and dispatching items, Creative Conscious Mind is not responsible for delays, loss, or damage caused by postal carriers once an item has been shipped.
If an issue arises, please contact us and we will do our best to assist where possible.
15. Returns & Refunds
For information about returns or refunds, please refer to our Refund Policy or Terms & Conditions, where applicable
A Gentle Note & Reminder
Our offerings are created to support mindfulness, creativity, the practices you participate in and because we care about what you consume. We aim to make delivery as smooth and transparent as possible. We appreciate your patience and understanding.
Contact and Delivery Address
16. Contact
16.1 Studio Address for Mail Correspondence
C/O Andsodesigns Studio
Attention: Tanya J. de Wet
Unit 14/10 Weir Street, Sale, Victoria, 3850
Send us deliveries, collaborations, supply donations, product reviews, samples, testers and care packages to share with our growing community
16.2 Email Address for Digital Correspondence
📧 tanya@creativeconsciousmind.org
For enquiries, questions, support, or correspondence, please contact us via email.
We always respond with care and clarity. Please keep in mind that we do not have a huge team at the moment and correspondence may take up to 24 hours and longer over weekends as we partake in our own practices of mindful rest during downtime.